Business Process Outsourcing (BPO)
Global Link Solutions delivers fully managed BPO services supervised by our US-based management team. Clients receive US-standard deliverables at 60–75% below the cost of equivalent in-house or domestic outsourced staffing — without sacrificing quality, security, or control. You work with a single US point of contact, sign a standard US contract, and receive finished work on your timeline.
| 01 Define the Scope | 02 We Build Your Team | 03 You Receive Results |
| Tell us what you need — volume, turnaround, quality standards, and format. We match you with the right specialists. | Our operations team recruits, vets, trains, and quality-controls the professionals assigned to your account. | Finished work arrives in your preferred format, on schedule. You interact only with US management. Zero friction. |
| Knowledge Process Outsourcing (KPO) | |
AI Data Annotation & Labeling • Training data production at scale • Image, text, audio, and video labeling • RLHF response evaluation and ranking • Content moderation for AI/ML systems | Legal Document Review • Contract review and summarization • Discovery document coding • Deposition digests and case chronologies • Legal research support for law firms |
Market Research & Business Analysis • Competitor profiling and market sizing • Industry landscape and due diligence reports • Data-driven strategic summaries for executives | Financial & Accounting BPO • Bookkeeping and bank reconciliations • Accounts payable / receivable • Monthly management accounts • Year-end working papers |
| Operational Process Outsourcing | |
| Virtual Executive Assistants • Calendar management and inbox organization • Travel research and document preparation • Vendor coordination and executive support | Medical Billing & Coding Support • ICD-10 and CPT coding • Claim submission, follow-up, denial management • Prior authorization support for US providers |
| B2B Customer Support • Professional email and chat-based service • Helpdesk ticket management • Account support for SaaS and tech companies | Data Entry & Processing • High-volume structured data entry • Database cleaning and document digitization • Form processing — fast, accurate, scalable |